PRIVACY POLICY

1. Data controller

Controller: Pierrette Gonseth-Favre

Status: Independent artist

Contact: pierrette@gonsethfavre.ch

2. Data collected

2.1 Data collected via the contact form

• First and last name
• Email address
• Phone number (optional)
• Subject and message

2.2 Browsing data

• IP address
• Browser type
• Pages visited
• Date and time of connection

2.3 Data during a purchase

• Billing information
• Delivery address
• Order history

3. Purposes of processing

Personal data is collected and processed for the following purposes:

• Managing contact requests: responding to your questions and information requests
• Managing sales: order processing, invoicing, delivery
• Site improvement: traffic and usage analysis (anonymised data)
• Legal obligations: retention of invoices and accounting documents

4. Legal basis for processing

Personal data processing is based on:

• Consent: for voluntary contact requests
• Performance of a contract: for order processing
• Legitimate interest: for site improvement and security
• Legal obligation: for retention of accounting documents

5. Data recipients

Your personal data is never shared with third parties for commercial purposes.

It may be shared only with:

• Technical providers: site host (under confidentiality agreement)
• Carriers: only data necessary for delivery
• Competent authorities: when legally required

6. Data transfers

Data is processed and stored in Switzerland and the European Union.

No transfers to third countries are made without appropriate safeguards.

7. Retention period

• Contact requests: 3 years after last interaction
• Order data: 10 years (statutory accounting obligation)
• Browsing data: maximum 13 months
• Technical cookies: duration of session

After these periods, data is automatically deleted.

8. Your rights

In accordance with the GDPR and Swiss law, you have the following rights:

8.1 Right of access

You may request to know the personal data we hold about you.

8.2 Right of rectification

You may request the correction of inaccurate or incomplete data.

8.3 Right of erasure

You may request the deletion of your data in certain cases.

8.4 Right to restriction

You may request the restriction of processing of your data.

8.5 Right to data portability

You may retrieve your data in a structured format.

8.6 Right to object

You may object to the processing of your data for legitimate reasons.

8.7 Right to withdraw consent

You may withdraw your consent at any time.

To exercise these rights, contact: pierrette@gonsethfavre.ch

9. Cookies and similar technologies

9.1 Cookies used

This site uses only strictly necessary technical cookies for its operation:

• Session cookies (navigation)
• Security cookies

9.2 Cookies not used

This site does not use any cookies for:

• Advertising tracking
• Behavioural analysis
• Social networks

9.3 Cookie management

You may configure your browser to refuse cookies, but this may affect the functioning of the site.

10. Data security

We implement appropriate technical and organisational measures to protect your data:

• Encrypted connections (HTTPS)
• Restricted data access
• Secure backups
• Regular system updates

11. Minors

This site is not specifically intended for minors.

We do not knowingly collect personal data from persons under 16 years of age.

If you are a minor, please obtain parental consent before contacting us.

12. Policy amendments

This privacy policy may be updated to reflect changes in our practices.

The date of last modification is indicated at the bottom of this page.

Significant changes will be notified by email if you have provided your address.

13. Complaints

If you believe that the processing of your data does not comply with regulations, you may:

• Contact us directly: pierrette@gonsethfavre.ch
• Lodge a complaint with the competent supervisory authority

Swiss authority: Federal Data Protection and Information Commissioner (FDPIC)

14. Contact

For any questions regarding this privacy policy or your personal data:

Email: pierrette@gonsethfavre.ch

Response guaranteed within 30 days.